Terms and Conditions

Effective Date: March 7, 2025

Welcome to Saturnsora! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services or making a purchase. If you do not agree to these terms, you should not use our website or place an order.

1. General Information:

  • These Terms and Conditions govern your use of the Saturnsora website (https://saturnsora.xyz/), including all content, products, services, and features available on the site.
  • Saturnsora reserves the right to modify, update, or revise these terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

2. Product Information:

  • We make every effort to display accurate product information, including descriptions, prices, and availability. However, errors may occur, and we cannot guarantee the accuracy or completeness of the information.
  • Saturnsora reserves the right to change product details, prices, or discontinue products without prior notice. If a product is unavailable after your order is placed, we will contact you to offer an alternative or process a refund.

3. Ordering and Payment:

  • By placing an order on our website, you are making an offer to purchase the items in your cart. We reserve the right to accept or reject any order, for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity.
  • Payments for orders are processed through secure payment gateways. By providing payment information, you agree to comply with the terms of the payment provider and authorize Saturnsora to charge the amount of your order.

4. Shipping and Delivery:

  • Orders are processed and shipped within 1-3 business days. Delivery times may vary depending on the shipping method and location. Please refer to our shipping policy for more detailed information.
  • Shipping fees are calculated at checkout based on the delivery address, weight, and shipping method selected. Free shipping may be offered on certain orders.

5. Returns and Refunds:

  • We accept returns for unopened and unused products within 30 days of the purchase date. Please refer to our Refund and Return Policy for instructions on how to return items.
  • Certain products, such as opened pet food and consumables, are not eligible for returns due to health and safety regulations.

6. Customer Responsibility:

  • You are responsible for providing accurate and complete information during the ordering process, including shipping details and payment information. Saturnsora is not responsible for any delays or issues caused by incorrect information provided by the customer.
  • You are also responsible for complying with all applicable laws, including customs regulations, when receiving products internationally.

7. Intellectual Property:

  • All content on the Saturnsora website, including text, images, logos, graphics, and product designs, is the property of Saturnsora and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content from our website without prior written consent from Saturnsora.

8. Limitation of Liability:

  • Saturnsora will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
  • Our liability is limited to the total amount paid for the product in question.

9. Privacy and Data Protection:

  • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. For more details, please refer to our Privacy Policy page.

10. Governing Law:

  • These Terms and Conditions are governed by and construed in accordance with the laws of the state of Oklahoma, United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Oklahoma.

11. Contact Us:

  • If you have any questions or concerns about our Terms and Conditions, please feel free to contact us at info@saturnsora.xyz or call 580-321-7321.

Thank you for shopping with Saturnsora! We appreciate your business and are committed to providing high-quality products and excellent customer service.