Payment Policy

Effective Date: March 7, 2025

At Saturnsora, we aim to provide a secure and seamless shopping experience for all our customers. Below is our payment policy outlining the accepted payment methods, billing, and security measures to ensure a smooth transaction process.

1. Accepted Payment Methods: We accept the following payment methods for orders placed on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure online payment method for easy transactions
  • Other Payment Methods: We may offer other payment methods at checkout, depending on your location and the options available.

2. Payment Processing:

  • All payments are processed through secure payment gateways. We do not store your credit card information, as transactions are handled by trusted third-party payment processors.
  • When you place an order, you will be required to provide payment information to complete the transaction. By submitting your payment details, you are confirming that you have the right to use the chosen payment method.

3. Order Confirmation:

  • Once payment is successfully processed, you will receive an order confirmation email with your order details and a receipt of the transaction.
  • If there are any issues with your payment, you will be notified promptly so that you can resolve the issue and complete your purchase.

4. Billing Information:

  • When placing an order, you are required to provide accurate billing information, including your name, shipping address, phone number, and payment details. This information will be used for processing payments and fulfilling your order.
  • In case there is an issue with your payment or billing information, we may contact you to clarify the details before proceeding with the order.

5. Currency:

  • All transactions on the Saturnsora website are processed in USD (United States Dollars). If you are shopping from outside the United States, your bank or payment provider will handle any currency conversions based on their rates.

6. Security:

  • We take the security of your personal and payment information seriously. All transactions are encrypted using SSL (Secure Sockets Layer) technology to ensure your data is kept safe during the payment process.
  • We also use industry-standard fraud prevention tools to monitor and prevent unauthorized transactions. If any suspicious activity is detected, your order may be delayed or canceled to protect both parties.

7. Taxes:

  • Sales tax may be applied to your order based on the shipping address. The applicable tax rate will be calculated during the checkout process, and you will see the total amount before finalizing your purchase.

8. Order Cancellations and Modifications:

  • Once an order has been placed and payment is processed, we will begin preparing your order for shipment. While we do our best to accommodate changes, once the order is confirmed and processing has started, modifications or cancellations may not be possible.
  • If you need to cancel or modify your order, please contact us immediately at info@saturnsora.xyz or call 580-321-7321. We will do our best to assist you.

9. Payment Disputes:

  • If you believe that a payment dispute has occurred, please contact us as soon as possible to address the issue.
  • We will work with you and the payment processor to resolve the matter promptly and fairly.

10. Customer Support:

  • If you have any questions or concerns about payments, please reach out to our customer service team at info@saturnsora.xyz or call 580-321-7321. We are happy to assist you.

Thank you for shopping with Saturnsora! We are dedicated to providing you with a secure and convenient shopping experience, ensuring your satisfaction every step of the way.